As a Service Coordinator you will coordinate service assignments such as Upgrades, 1-and 5 yearly inspections, refit projects and all other service activities performed under the Service organization. The Service coordinator will also initiate sales of spare parts. The aim is to achieve the optimal market share with the best possible terms and conditions for our client.
Tendering and negotiations concerning sales of service assignments
Plan and delegate service assignments to service engineers and follow up
Cooperation with regard to tenders, operational activity and contracts with Service Manager, Sales Team and Technical Department within the Norsafe Group
Administration of change orders
Ensure proper and correct invoicing
Cost control of ongoing projects
Reporting to Operational manager
Updating of Norsafe CRM with relevant documentation
Identify and initiate business opportunities
Ability to follow up and act as mentor for new employees
Other relevant tasks if needed
Our client is looking for candidates that recognize themselves in the following profile:
Education: preferably an Economic or Technical degree
Industry experience is considered a plus
Customer focused and with a flexible attitude
Fluent in English and Dutch, both speech and in writing
A Team player that is capable to work well independently
No “9 to 5” attitude
Please note that it’s possible that you will have to work during weekends if required.
The mission of our client has been to design and manufacture high quality life-saving appliances using the latest techniques and materials to protect seafarers and offshore workers worldwide. Our client supplies a comprehensive range of products and services developed through consultation with customers, equipment end-users and the maritime industry’s regulatory authorities.