Werken bij Endouble


Soort organisatie
Aantal medewerkers
Internationaal actief

Wie zijn wij?

Endouble specialises in the creation and optimisation of career platforms, or ‘Talent Acquisition Platforms’ as we call them. So what’s a specialist in career platforms without it’s own? Exactly! You are at the right place to find out more about us.


Basically, we try to find the why behind the hire for our customers. What path did a candidate take before final recruitment? We do this for Booking.com, Albert Heijn, Bol.com, NS, Boskalis and many many more. That involves lots of researching, data-analysing, development, testing and measuring. Yes, some serious business. But don’t be discouraged now: there is plenty of room for some serious fun too.

Plan route



Technical Support Coordinator
We create career-websites for more than 90 global clients and this number is growing. After go-live of a website we deliver the best support to keep all of our clients happy. To reach that high level of support, we are looking for a service-oriented Technical Support Coordinator (Dutch speaker). Do you have any experience with working on a service desk department and are you looking for a new challenge? Join our support team tomorrow and keep our clients satisfied!ABOUT THE JOBAs a Support Coordinator you are responsible for maintaining a great relationship with all of our clients. Whenever a client has a question, problem or comment; your challenge is to solve this quickly and smoothly. You will be the first point of contact through phone and our ticketing system. You will manage the routing and monitoring of the incoming calls (incidents, changes, questions). For this you will need some technical (coding) understanding. Together with the support team you are continuously improving Endouble’s support services!WHAT WILL YOU BE DOING?You will be the right hand of our Customer Service Manager and (some of) your tasks will be:first point of call for our customers;registering incoming messages;routing and monitoring the incoming calls and follow up;taking care of the communication with clients;creating standardisation mails and solutions;organising team meetings to talk about the progress of work;delivering reports to the Customer Service Manager.MORE ABOUT THE SUPPORT TEAMThis is the epicenter of Endouble where all websites are maintained after go-live. Team Support keeps the clients happy by answering questions, fixing bugs and updating the websites’ cms and plug-ins. As a support coordinator you work with several developers to keep our platforms up to date and running smoothly.YOUR PROFILEWe find your competences most important. And for this role it is necessary to be super friendly to our clients and deliver high quality service all the time. As most of are clients are Dutch, it is preferred that you can speak this language. Check out the must haves and nice to haves on this page!WHAT WE OFFERYou might wonder ‘What’s in it for me?’. Good question! You could spend 5 out of 7 week days in our office. We better make it a nice place. This is how we take care of you.THE SERIOUS PERKS:Good working conditions like a wide selection of Apple products, pension plan and traveling expensesEducation budget to encourage you to go to conferences or follow a course / trainingErgonomic workspace with standing desks and proper tools for your personal set upInternational projects in multinational teamsSpace for creativity and developmentRelocation package with all you need to settle in Holland (for non-Dutchies)We were named Best Employer 2015/16 by NRC CareersWe won several awards as one of fastest growing companies in the Netherlands (FD Gazellen 2013, 14 & 15)OTHER NICE BENEFITS:Domestic office in the north of AmsterdamDaily safari on the ferry to our officeEnjoy a healthy lunch everyday by De Buurtboer, including warm meals by several caterers like Deli-caat and Peperwortel.Unlimited coffee and ‘Snelle Jelle’s’ (Dutch fast snack)Colleagues from all over the worldSport-minded colleagues (you can join the Endouble Bicycle Club or sign up for hockey or running)Regular ‘borrels’ (drinks), including foosball, pinball machine and PlayStation competitionsKeep calm and relax with a massage. Our brand new massage chair is waiting for you! 22 dagen geleden

Asterweg 20F1
1031HN Amsterdam

joanna (endouble)

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