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Adams Multilingual Recruitment

Soort organisatie
Aantal medewerkers
Internationaal actief


Dorothea Schweinefuss

Plan route


Nieuwste vacatures

  • Technical Support Representative - German and Russian Speaking

    • Nieuw
    • Hoofddorp
    Discuss with customers (internal and external) the technical aspects of product installation, operation and maintenance relative to sales and/or warranty considerations.  Diplomatically handle telephone calls to deal with those, which cannot be handled upon first contact and have escalated and follow-up appropriately.  Handle written customer communications in the form of email and web-chat in support of pre-sale and post-sale customer inquiries.  Obtain accurate customer details and amend contact-handling system if applicable.  Identify sales leads from these contacts.  May, in the future, handle customer video chat interactions in support of pre-sale and postsale customer inquiries. Gives interface matrix-listed compatibility information to customers about companyreleased products. Assists in preparation of customer service statistics. Check status of warranty replacements per customer request. Follow up on customer satisfaction survey. Provide excellent customer management, which includes excellent communications, responsive follow through and advocacy for customer issues within internal departments. Native language proficiency in German as well as Russian and fluent in English. Additional languages are beneficial.  A minimum of 1-2 years of related experience.  Good knowledge about Windows & Mac environments and applications.  Experience in a technical support position would be beneficial.  Experience with Customer Relationship Management (CRM) systems.  Additional technical certification is an advantage. You have the opportunity to work in one of the world’s leading companies to deliver communication solutions with the most innovative design and technology.  The company provides a top-level, technical development and career advancement program.  You will work smarter with the most advanced technology.  When appropriate, and after on boarding, our flex work policy allows for you to partly work from home as long as you meet your targets.  The company's international environment will provide you with the invaluable opportunity to interculturally learn and grow.
  • Accounts Payable - Immediate Start

    • Nieuw
    • Hoofddorp
    • Entering invoices into the AP ledger daily, ensuring that all company controls and procedures are followed. • Getting approvals, coding and processing marketing invoices and expense claims. • Answering and resolving queries on invoices with suppliers and inside the company as required. • Paying suppliers by a variety of methods (Bank transfer and foreign currency transfers). • Reconciling supplier statements as and when necessary. • Raising Intercompany invoices and credit notes. • Processing Claims from Customers. • Other ad-hoc duties as required. • MUST BE fluent in English, both verbal and written. Knowledge of German or French would be a bonus, but is not a requirement. • Should have between 2-4 years Accounts Payable experience. • Knowledge and understanding of SAP is advantageous. • An official accountancy qualification is also advantageous but not a requirement. • Must have the ability to analyse complex information, and to define and solve problems. • Must be accurate. • Must have a hands-on approach. • Must be strong with numbers. • A good level of excel
  • Customer Service in Fashion Company - Scandinavian languages

    • 4 dagen geleden
    • Amsterdam
    A fantastic and successful fashion company in the heart of Amsterdam is looking for a new colleague to join the young and fun customer service team! Your responsibilities are widely spread and you can expect great benefits next to a dynamic work environment. Anyone who enjoys communication and organisation will love this job opportunity. You can act as a representative for the brand and strengthen the positive bond the eCommerce customers have with the company. These are the responsibilities you can take over: Tracking and overseeing orders - informing on order status, products, etc. Dealing with returns, refunds, warranty issues, etc. Following up with delayed, cancelled and special orders Keeping a tidy and up to date database of consumers Being the main point of contact for consumers, taking complaints and providing excellent support service Escalating further issues to the right department Actively contributing to the optimisation of processes If you are interested in the fashion industry and like working closely with people, you will enjoy this role a lot. We are looking for someone with the following fit: Native Norwegian/Swedish/Finnish/Danish speaker with fluency in English Preferably experience in a retail position or even customer support position Good communication skills Patient and organised way of working Professional and warm attitude towards clients and sociable with colleagues Available to work in shifts and during weekends from time to time (time off on other days for this) Starting date: 1st of August A large player in the fashion industry. The office is very international and has relatively young, but highly motivated and professional employees.
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Adams Multilingual Recruitment
Orlyplein Amsterdam
1043GR Amsterdam

Dorothea Schweinefuss