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Unique uitzendbureau


Soort organisatie
Werving & selectie / uitzendbureau
Locaties
Maastricht
Internationaal actief
Nee


Plan route

Afstand

Nieuwste vacatures

  • Vacancy | Technical Specialist | German l Maastricht

    • 6 dagen geleden
    • 14 views
    • Maastricht
    Leading automotive company. Their location in Maastricht is the central point of contact in Europe, caring for the needs of current and prospective customers. More than 35 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. The organisation offers an informal, international atmosphere where there is room to grow and career opportunities are given.Job DescriptionEager to continue your career at a leading automotive company in Maastricht? As Technical support specialist you provide technical assistance to our client's retailer network and external entities. You will be responsible for the German market. Your responsibilities include, but are not limited to: Accept incoming support requests, incidents and problems Log all activities in the ticketing tool Resolve reported issues according to pre-defined case complexity levels (I, II & III) in existing and new use cases Support users with process knowledge and case specific routing Resolve minor training issues on the phone (B2C & B2B) Report undefined issues to responsible stake holders Identify problems that can effect the processes and escalate accordingly Identify training, information and equipment needs within Mercedes me connect Operations and in addition of supported stakeholders Support improvement processes in order to contribute to effectiveness and efficiency within the company Support improvement processes in order to sustain the desired quality level within the company Job RequirementsExcellent communication skills (B2C and B2B) Fluent German Fluent English (corporate language) 2+ years hands-on IT Support experience Advanced Troubleshooting skills Affinity with vehicle technology (e.g. telematics systems) will be an asset Ability to identify, analyse and resolve problems over the phone with involved partners Proficient understanding of relationships between internal and external processes Advanced knowledge of interactions between tools and support systems Salary and BenefitsFull time (40 hrs./week) position, shifts including nights and weekends Salary is € 2036/month gross Additional benefits: comprehensive relocation package for candidates who are willing to move, collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment), pension plan and incentives
  • German student job at Mercedes- Benz

    • 13 dagen geleden
    • 49 views
    • Maastricht
    An informal working atmosphere in an international company. Excellent training opportunities at an employer that pays attention to personal development. Interested? Please send your application to – Klik op de solliciteer-button om te solliciteren –Job DescriptionGreat student position at Mercedes Benz for a student! As an integral part of the MBC Sales & Marketing 2020 Program, Mercedes me connect aims at making new and existing internet based services and media available in passenger cars. Further scope is optimizing and enhancing existing Mercedes-Benz services (Mercedes.me, Service S24h, MB Contact, MB ServiceApp, Mercedes-Benz on Facebook, etc...). With Mercedes me connect Mercedes-Benz focusses on connecting the vehicle with the customer's personal network by: Integrating those services into an advanced vehicle telematics infrastructure Interfacing those services and new services/features in the vehicle into the Service24h and Customer Service contact channels with availability of telematics data. The role of Mercedes me connect Operations is to solve complex and technical issues as second level and to delegate to HQ where applicable.Job RequirementsNative German with excellent writing skills Excellent written skills in English Advanced computer skills Teamplayer Available for 10 hours a week Available for at least one year Open-minded to a diversity of cultures Available for at least a year without interruption longer than 2 - 3 weeks during the summer months. Is this a job for you? Please send your CV (English/ German) and motivation letter in GermanSalary and BenefitsWe are looking for candidates who are available for 10 hours a week. Startdate: asap For the summer period (July / Aug) you are no longer than 2 to 3 weeks on holidays.
  • Vacancy | Automotive | Technical Operations Manager | Spare Parts | German | Maastricht

    • 16 dagen geleden
    • 43 views
    • Maastricht
    Leading automotive company. Their location in Maastricht is the central point of contact in Europe, caring for the needs of current and prospective customers. More than 35 different nationalities add diversity and enrich an organization dedicated to satisfied customers and high performance. Employees act as brand representatives ensuring that customers receive personal assistance in their own language at a consistently high level. The organisation offers an informal, international atmosphere where there is room to grow and career opportunities are given. Please contact Fernanda Costa e Silva for more information at +31(0)43 750 1760 or send your application to – Klik op de solliciteer-button om te solliciteren –Job DescriptionImagine working for one of the most renowned car brands in the world, and working at one of their departments which functions as the heart of smooth logistics processes. The Critical Parts Management department within the Customer Assistance Center is the central point of contact for the worldwide organisation to handle issues for spare parts in the logistics chain. The department supports process partners and wholesale locations around the world, making sure that spare parts are delivered quickly, efficiently and with the least amount of costs. Your field of responsibility covers the supportive functions for various stakeholders within and outside the organization in a multilingual and multicultural environment Your tasks include, but are not limited to: Managing and coaching a (multicultural) team of Critical Parts Specialists and/or Technical Service Representatives. Monitoring and controlling the flow of bottleneck parts in collaboration with suppliers and customer management as well as various life-cycle assortments within the whole team. Execution of supply chain management in consideration of a standardized delivery process for a limited parts range in bottleneck cases Coordination of delivery types and schedules with suppliers and partners in complex supplier situations Participating in the set up and resolution of procedural issues with Suppliers, HQ, MPC's, process partner, logistic network and other departments, to enhance business performance Job RequirementsFluent level in English, German and preferably an additional CAC language, written and spoken Leadership and people management skills Experience as a team leader is an advantage Experience in project management Entrepreneurial approach Strongly oriented to Customer's Satisfaction Ability to set and share clear directions and vision to the team members Ownership and independent thinking Ability to manage complexity and communicate on different levels Ability to coach and mentor employees Ability to manage high pressure and stress Strategic thinking Creativity when handling problems independently Willing to worldwide travel Salary and BenefitsFulltime (40 hrs./week) position, working from Monday-Friday (day shifts) Salary is negotiable and will be discussed upon your application Additional benefits: comprehensive relocation package for candidates who are willing to move, collective health insurance at discounted rates, self-development opportunities, result-oriented bonus (variable payment), pension plan and incentives
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Unique uitzendbureau
Maastricht
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Unique UML Maastricht
043-7501760