XDES projects bemiddelt in technische functies voor de industriële sectoren: Pharma, Chemie, Petrochemie, Energie en Levensmiddelen.Job DescriptionPrimary responsibility for leading and deploying a broad range of key site services for a set of selected Regional Campus(es) including but not limited to: security, mailroom, food services, graphics/reproduction, mail copy services, housekeeping, conference room management, AV, pest control, shipping and receiving, grounds maintenance, space planning management. This position serves as single point of accountability at regional campus level for soft services with high focus on customer service. Responsibilities also include: Subject Matter Expertise for one or more services such as Customer Relationship Management, Supplier Relationship Management, Supplier Performance Management, Contractual Obligations, Contractor Safety and EHS Compliance. Manage priorities for soft services delivery including the development of performance based contracts and support the regional facilities management teams in delivery of soft services to KPI / targets as well as timing on both business and standardization expectations. Works with regional facilities lead to integrate various business expectations in these priorities. Ability to represent the facilities management team with senior leaders is essential in this. Expertise in project execution is essential. Responsible for managing the operational and lifecycle management of soft services performance based contracts. Oversee budget, capacity management, service upgrade plans, and changes in service levels. Responsible for managing the contracts of outsourced activities of the diverse group of facilities service providers supporting a customer group that spans a defined geographic region with focus on optimizing service levels and driving operational efficiencies. Job RequirementsDegree in an Engineering or Business or equivalent discipline with supervisory experience required. Related experience in facilities management preferred. MBA desirable. PE / PEx / FPx certification desirable. 12-15 years of experience as Sr Manager or an equivalent combination of education and experience. Contract negotiation or execution and project management skills. Expertise in Contract Management and Customer Relationship Management. Good Written and oral communications at different Organizational levels. Financial or budget management. Ability to effectively partner and deliver results in a Matrix environment. Ability to focus strategically while maintaining a tactical or operational focus. Ability to lead diverse teams through change and organizational transformation. Ability to adapt emerging best practices and industry innovations. Influencing skills and strong analytical skills. Broad understanding of facilities management and Compliance, GMP, EHS, SOX and other regulatory standards. Ability or experience in managing an outsourced staff. Leadership capabilities including talent development and performance management.Some flexibility in working hours is required. Must be able to work on multiple simultaneous tasks with limited supervision. Quick learner, motivated self-starter. Excellent customer service, interpersonal, communication and team collaboration skills. Able to follow change management for internal guidelines. Language proficiencies: English and Dutch spoken and written.Salary and BenefitsMarktconformContact UsVoor meer informatie neem je contact op met Peter Debrichy, bereikbaar op telefoonnummer 023 55 78 529 of via e-mail: – Klik op de solliciteer-button om te solliciteren – Kenmerk: 7436.