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Tobi Talent


Soort organisatie
Werving & selectie / uitzendbureau
Branche
Onderwijs/opleiding
Locaties
Brielle
Aantal medewerkers
51-200
Internationaal actief
Nee

Wie zijn wij?

 


Medewerkers

Laura van der Jagt

Plan route

Afstand

Nieuwste vacatures

  • MANAGER CUSTOMER SERVICE EXPORT AND DOCUMENTATION

    • 2 dagen geleden
    • 1 views
    • Rotterdam
    • 32-40 uur
    • HBO
    It is the Manager Customer Service & Documentation’s responsibility to ensure customers receive best-in-class customer service, by leading a well-trained, sufficiently staffed and customer focused customer service department.Main duties are as follows: • Lead, motivate and guide the Customer Service and Documentation Team, involving about 9 team members• Facilitate, define and roll out standard operating procedures and business processes. • Implement best practice and in line with group standards and policies. • Set targets and KPI’s for the team following the Group guidance. • Deal with key accounts and participate in daily activities. • Participate in process & tool development and deployment.Functie-eisen• HBO degree / level in logistics / shipping industry is a must. • Minimum 5 years of experience in a Teamleader position and customer service. • Proactive, enthusiastic and motivating Leader who can make the team members to perform and carry out their responsibility. • Able to work independently and under pressure. • Hands-on mentality and helicopter view • Advanced English and Excellent Dutch communication skills (written and verbal) • Profound knowledge of shipping and documentation • Customer focus: dedicated to meet the requirements of internal and external customers • Ability to deal with difficult customers while remaining friendly, patient and courteous • Ability to absorb and remember a lot of (customer specific) information and requirements • Ability to deal with time pressure and peaks in work load (delegation) • Dedication to personal learning and development • Strong interpersonal skillsArbeidsvoorwaardenOur client is offering an interesting job in an international environment valued with a salary which is in line with the function and skills of the candidate, including good secondary conditions. You will be part of a committed and professional team.Sollicitatieprocedure

Contactgegevens
Tobi Talent
Maarland Noordzijde 74 
3230AB Brielle
Bedrijfswebsite

Contactpersoon
Laura van der Jagt