Principal HR Business Partner, EU Surface Transportation, Surface Transportation PXT

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Job summary
**Location: France, Italy, Spain, Poland or Germany**
The role will be based in any Fulfillment Centre or Sortation Centre.

Scope: Europe.

The Amazon HR team is passionate about business partnering in its truest sense. Reporting to the Snr HR Manager, Surface Transportation, you will play a critical role in organization development and design, developing and delivering the HR plan across for a dedicated business across EU. You will work closely with the senior leadership teams and the wider HR team, utilizing your excellent communication, coaching and influencing skills to drive employee engagement and manage change.

As Principal HR Business Partner you will partner the senior operational team in EU Transportation Operations Management (TOM) operating with high levels of autonomy. You will have exposure to many different aspects of the business and have the opportunity to work on national and international HR projects.

Whatever you focus on, it will all be aimed at delivering the highest quality service to our internal and external customers.

Business Area: Operations – Amazon Transportation Services

ATS (also known as the ‘Middle Mile’) supports all Amazon Operational functions to deliver to the customer. Take a look here to learn about Amazon Transportation Services!

Main Responsibilities:

The Principal HRBP works as part of the core HR team, developing and delivering the HR plans whilst ensuring, the effective delivery of an excellent, customer-focussed HR service to the operations team. The role includes:

Recruitment and Selection

As an Amazon Principal HRBP you’ll be passionate about Hiring and Developing the Best – it’s one of our Leadership Principles. As our business continues to grow – so too do our opportunities! You’ll be involved in shaping and recruiting your own team and in recruitment panels for Senior Leadership roles at both a Local and National level, identifying those who can become true Amazonian’s. You’ll manage recruitment and the agency partnerships through your team to ensure the site Labour needs are met. You will also partner the EU Talent Acquisition team, helping them to further develop the recruitment plan, the employer brand and constantly innovate to ensure the site remains an employer of choice in the local area.

Employee Relations & Engagement

Employee engagement is at the heart of everything we do. We care about our employees so that they can care about our customers. You will have Ownership for ensuring that fair, consistent and transparent employee relations processes are applied to this function, making it a great place to work. You will lead and partner projects to develop and implement employment policies and procedures Thinking Big about any international integration. You’ll Earn the Trust of Others by forming strong relationships on site and with HR counterparts, allowing you to ‘monitor the pulse’ of employees and from there drive continuous improvement in engagement. Your expertise in the field will allow you to support and advise your team and your customers on complex ER cases, Insisting on the Highest Standards in case management.

Performance Management, Talent Management & Succession Planning

Our continuous Leadership reviews ensures that the great people we employ are developed and grow within our business. You’ll be the Leader of Talent Development across the function, you’ll own the succession plan and utilise these tools and the information they generate to identify the leaders of the future – our business is continuing to grow and we want to develop our people internally. You will take on the role of a coach and will work closely with your managers and the HR team, mentoring and supporting them in the fulfilment of their personal goals and those of their teams. Partnering with the EU L&D team you will identify the learning interventions required for site Management team and participate in National L&D projects and initiatives.

Generalist HR

As an experienced Senior Generalist, you’ll lead and inspire the team around you. Your open communication and credible decision making will help Deliver Results within the site at a fast pace, you’ll definitely be someone with a Bias for Action. Most importantly, you’ll be fair, pragmatic and commercial - someone who is proactive, who enjoys being visible and delivering tangible results to your customers and the business as a whole.


The successful candidate will be progressive, hands-on and customer-obsessed with the credibility and gravitas to succeed in a fast moving and customer-focused commercial environment.

Required qualifications and skills:
· Have significant HR experience, operating at a senior level, ideally within a multi-site, high volume, fast paced and customer focussed environment with entrepreneurial spirit.
· Proven ability to build internal networks and influence without authority
· Ability to think naturally about EU impacts
· Possess problem solving and analytical capability; experience of managing ambiguity and analysing HR metrics to find root causes and develop short, medium and long-term plans
· Have the ability to develop effective working relationships with employees at all levels including hourly paid
· Have a proven hands-on attitude, be flexible and adaptable.
· Demonstrate the ability to motivate and influence others
· Possess strong change management, negotiation and influencing skills
· Have intellectual curiosity; bring valuable insight into the team / business
· Have lead complex change management and/or led key HR project implementations


· Experience working in the Transportation industry
· Organizational Development expertise
· Strong awareness of Employee/ Industrial relations.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.


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