Learning and Development Coordinator (m/w/d)

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Job summary
We are always looking for talents who want to take on responsibility quickly and who want to become part of a team that further expands innovation and excellence within operations.

For the reopening of our Fulfillment Center in Hof, we are therefore looking for Learning and Development Coordinators (m/w/d) in permanent position from February 2022, to strengthen our team.

In this position, you primarily support the induction as well as the training and further education of all operations employees. This also includes securing the knowledge of internal processes with the aim of promoting safety, quality, performance and the associated customer satisfaction. In this context, you have extensive knowledge of all logistics processes in order to support the learning department, e.g. with updating training materials. Safety, quality, productivity and customer satisfaction are always your focus.

Your tasks include:
· Education and training of new and experienced employees
· Training, support and promotion of multipliers (instructors, specialist trainers)
· Implementation and coordination of internal audits on process compliance and training methods (TWI)
· Organization and coordination of training activities
· Design, management and moderation of training courses and workshops
· Support of EU-wide projects to create and improve standardized training material
· Training and coaching of employees "on the job"
· Organization and support of cross trainings of the operational departments
· Creation of evaluations and analysis of the results in Excel
· Analytical and educational preparation of "best practices"
· Participation in the operational processes as well as advising the departments on process improvements
· Dealing with the training console and permission management


· Experience in the implementation and conception of trainings, ideally in a comparable environment
· Very good communication skills and a lively presentation style, especially in front of large audiences
· Positive demeanor, enthusiasm, commitment and role model function in every respect
· Open-mindedness towards new ideas and high analytical skills in order to constantly rethink production and development processes
· Ability to work in a team, to self-motivate and to reflect
· Structured and independent way of working as well as excellent organizational talent even under high workload and resistance
· Very good written and spoken German and English
· Very good PC and Office skills (especially PowerPoint and Excel)
· Willingness for flexible working hours (shift times) and flexible locations


· ADA certificate or train-the-trainer qualification
· Experience as an instructor
· Experience in planning projects
· Additional qualifications in methods such as moderation, coaching, communication training

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.


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