Key Accounts Manager - Amazon Pay

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Job summary
Amazon Pay, one of the fastest growing businesses within Amazon, is seeking an experienced Key Accounts Manager, full-time who is responsible to expand existing business with merchants. The key accounts manager will identify and execute deals with existing Amazon Pay e-commerce merchants and expand the Amazon Pay business through improvements, expansion, and usage of Amazon Pay. The individual will also work across Amazon to utilize other products and services to create new and powerful value propositions for these e-commerce merchants.

Amazon Pay:
Amazon Pay allows Amazon buyers to login, pay and get items shipped to their preferred destinations on a merchant’s website securely using their payment and address information that is stored in their Amazon Account. Amazon Pay is a service that makes it easy for millions of buyers, who have established a relationship and stored their shopping details with Amazon, connect and transact with merchants, on external merchant sites and applications. Amazon Pay helps merchants to quickly turn visitors into high-value customers, lower acquisition costs, improve conversion rates, and rapidly boost sales revenue. With a relentless obsession for our customers – both merchants and buyers – we are growing rapidly and offer a unique opportunity to join a small, high-visibility organization that contributes to Amazon’s overall growth. Check out for more information.

Key job responsibilities
• Be responsible for building and improving relationships with e-commerce merchants at all levels. Develop an account plan for building the business. Coordinate functional teams to ensure highest integration standards. Manage complex contract negotiations. Successfully prioritize the needs of merchant clients in a manner that balances merchant client needs and internal priorities.
• Explore new market and growth segment opportunities among the existing merchant portfolio.
• Partner with internal teams and other Amazon services teams to align programs, projects, and initiatives to drive growth. Partner closely with internal and external cross-functional teams to guide the direction of our product offerings. Drive content for internal business communications highlighting various initiatives, successes, and platform improvement opportunities through voice of the merchant.
• Be accountable for driving, measuring, and reporting on key inputs and outputs.
• Conduct deep dive analysis on issues affecting the merchant categories and establish a periodic reviews that addresses key business issues.


Basic qualifications:
• Bachelor's degree.
• Professional experience in sales/business development, ecommerce, payments or retail.
• Willingness to roll up sleeves and dive deep into analyses to achieve goals.
• Excellent written and verbal communication skills in German and English.


Preferred qualifications:
• Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome.
• Analytical approach to problem solving and a track record of driving results through continuous improvement.
• Track record of managing large enterprise clients or accounts and dynamic account portfolios.
• Independence and flexibility in dealing with multiple complex issues. Strong problem-solving and service orientation.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.


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