Industry 4.0 Deployment Consultant

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At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Catalyst supports the development and Deployment of EY’s Smart Factory Solutions. We bring together the leading knowledge on Industry 4.0 for EY, develop solutions for a digital factory of the future and support our global teams to sell and deploy these solutions. We work across industries and geographies working with some of the largest global companies to transform their manufacturing using our digital tools and processes. EY have been recognised as the global leaders in manufacturing transformation and with EY Catalyst we will continue to grow this reputation, so if you are interested in being at the forefront of the digital transformation in manufacturing EY Catalyst will give you with widest exposure to what the best are doing.

The opportunity


We are rapidly growing our global manufacturing client base and as part of this growth we need someone to work with our Global EY teams to implement our Smart Factory Solutions. This role will be at the forefront of working with the EY teams on our client sites deploying our leading Smart Factory Solutions, so if you want to really know what leading global companies are doing in Industry 4.0 and want to be part of building the perfect way of deploying the technologies this role is for you. As you will be working with EY teams across the globe and in multiple industries you will be able to influence both what EY develops in the Smart Factory space and own the deployment methodologies we use. Although this is working with global teams as much of the work is remote support the location is flexible and working from home or a local office is a possibility.

Your key responsibilities

  • Working as part of the client success team, this role will be the first point of contact for projects or a part of a larger project team for the relationship between EY Catalyst and the internal client, account and software development teams. Engaging with the EY team during the sales process you will support them though the planning, scoping and contracting part of the process. You will then project manage the EY Catalyst part of the deployment process with the EY teams post sales to provide guidance and training to the teams relating to the deployment of EY Catalyst products using our normative delivery model. This role also includes aligning with the EY internal teams and supporting client configuration and ongoing software development. In addition, this role will proactively and reflectively review processes to provide input to build, improve, develop and future proof them where possible.
  • Project managing or assisting in the project management of the client success and deployment activities between the Account team and the software development team, this role will ensure that PMO, costs, subscriptions, onboarding, training and capability building of the EY Account team and the client are developed and executed to timelines and in line with the deployment plan they devised, providing regular status reports to key stakeholders. The role holder will also be involved in co-developing the necessary project deliverables, leveraging the EY Smart Factory solution, and supporting its delivery.
  • Supporting and providing input into the prioritization of product improvements based on feedback from Account and Client Teams, including relevant development work i.e. authoring or reviewing product content, this role will be involved in facilitating and improving communication throughout the process.
  • Managing communication and providing updates to key stakeholders regarding product improvements, including translation, and collaborating with account teams to document key elements this role will enable continual knowledge building around the value add and importance to the client for use in future sales activity.
  • Responsible for the documenting of ‘Learn From Experience’ opportunities for each client engagement. This role will help with the development and improvement of standard deployment methodologies, including new solutions, documenting knowledge building and deployment support materials as required.
  • Responsible for the upkeep of material and liaison with relevant teams, for example BMC, to ensure content is maintained and shared across key stakeholders, this role will own the delivery model for the product category, lead the updating of the material and training the global deployment teams on all updates and changes.

Skills and attributes for success

  • Ability to establish and maintain positive working relationships, both internally and externally, to achieve the common goals of the project
  • Ability to speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Ability to problem solve in relation to manufacturing operational technology
  • Innovative attitude and able to develop new and unique ways to improve and evolve work processes
  • Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness in a multi-national project team
  • Able to positively influence, assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations to resolve the problem.

To qualify for the role, you must have

  • Minimum of 2 years of experience in technical project delivery and project management
  • Ability to establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the project, and more broadly EY.
  • Ability to speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
  • Innovative and able to develop new and unique ways to improve and evolve work processes
  • Ability to work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness in a multi-national project team
  • Ability to positively influence others to achieve results that are in the best interest of the organization.
  • Able to assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
  • Favourable: Experience of IWS/OpEx content and deployment
  • Essential: Experience and knowledge of Manufacturing Consulting
  • Essential: MS Office-type applications (including word processing and spreadsheet apps)

Other Requirements:


As this role is part of a global team, some travel may be required, however this role could be home based as a primary location.

  • Education:
    • Bachelor’s degree or equivalent university degree is preferred
  • Experience:
    • Minimum of 2 years of experience in manufacturing project delivery and project management, and in deploying or working in a manufacturing environment
  • Certification Requirements:
    • None

What we look for


We are looking for someone who wants to be part of building the backbone of digital factories in our Global clients, who has an interest in developing the standard ways of working to successfully deploy our Smart Factory. This is a rare opportunity to be able to shape the next steps in manufacturing digital systems working with EY teams around the world on a range of clients.

What we offer

Our comprehensive rewards package includes support for flexible working and your career development.

We offer support, coaching and feedback from engaging and interested colleagues; opportunities to develop new skills and progress your career and opportunities to innovate and be highly creative in your approach to your role. EY is committed to being an inclusive employer. We strive to achieve the right balance for our people, enabling us to deliver excellent client service while allowing you to build your career without sacrificing your personal priorities.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

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