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Originele vacaturetekst

Manager (m/f) - Settlement & Transaction Management


Department: Settlement & Transaction Management

Reports to: Senior Manager - Settlement & Transaction Management

Team Size: 5

Manager (m/f) - Settlement & Transaction Management

As a Manager (m/f) - Settlement & Transaction Management you will realize projects that contribute in shaping and innovating the payment transactions between Zalando and our customers.

You support and optimize the operational processes in Accounts Receivable across various payment methods by interfacing with Payment Service Providers (PSPs) and Delivery Partners as well as realize projects towards Zalando Payments’ strategy while working closely together with our Finance, Operation, Product & Technology teams.


  • Establish E2E best in class processes for payment settlement management with external partners and internal stakeholders along with efficient controlling & monitoring based on defined KPI’s
  • Supporting stakeholders in developing and implementing new payment methods as well as contributing within cross-functional projects to optimize existing payment flows and accounts receivable processes
  • Ensure highest quality operational processes in payment settlement & transaction handling to proactively minimize future incidents while you act as the interface between Finance, Product, Technology and Operations teams to effectively manage and resolve ongoing incidents across payment methods
  • Supporting knowledge management of specifications as well as testing of existing and new payment methods in close cooperation with our Product & Technology Team


  • Successful completion of a degree in economics, (business) computer science or a comparable interdisciplinary subject
  • Min. 3 year experience in project and/or process management in the area of payments and/or accounts receivables
  • Hands-on mentality and willingness to tackle all necessary tasks in the area of Payments Operations strategically and energetically
  • Excellent MS Office knowledge along with SAP or similar financial products as well Process Management Tools such as Celonis, Signavio etc.
  • Good communication skills in English (written and spoken). Nice to have: German


  • A workplace that runs on trust, empowerment and feedback; positive, inspiring working atmosphere.
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms* (*available only in select locations)

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

Zalando Payments

Zalando Payments builds the technologies for all financial transactions in the Zalando fashion store and our other consumer facing apps. We work to deliver a flawless user experience in the checkout, as well as processing of payments and reconciliation in the backend. Through smart risk steering we boost conversion and deliver a competitive advantage to our customers, taking in the entire financial process.

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