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Senior Solution Consultant People Technologies

As Senior People Tech Solutions Consultant, you will support People Technologies and connected areas to set our technologies and the related processes up for the future. You will ensure a consistent user experience and smooth process handling across different tech solutions such as HCM Suite (Workday) and the global Service Platform (Service Now). This role will additionally act as a lead consultant for overarching process enablement's within our technology landscape (e.g. internal mobility, onboarding, succession, skills) and will join forces with all related owners to create the best possible experience for Zalandos employees. WHERE YOUR EXPERTISE IS NEEDED
  • Acting as overarching expert for major end-2-end processes not specifically dedicated to one of the People Technologies teams
  • Working with P&O process owners and Transform P&O (TPO) Program Owners to identify action items and propose future solutions while joining forces with dedicated owners
  • Working closely with the implementation partners (external) for the different programs and steer collaboration between different programs
  • Providing support and leadership to junior team members and peers across the teams.
  • Support the team by taking over responsibility for processes, tasks and projects such as piloting tools and designing workflows
  • University degree in business administration, IT, Business Informatics, Human Resources or similar education..
  • You have gained at least 7 years of relevant experience working in a major consulting firm, a start-up or a fast moving environment. Experience in project management and understanding of Process Design, Workflow Automation and Talent Processes.
  • Ability to independently and successfully support cross-functional projects.
  • Excellent stakeholder management combined with strong communication skills to create a collaborative and calm environment.
  • Strong analytical thinking to break down issues or decisions into manageable pieces.
  • Project Management Certifications (e.g. IPMA, PMP, Prince II) is a plus.
  • Fluent English is a must - German or other European languages are a plus.
  • Experience in leading cross-functional project teams and/or small teams
  • A workplace run on trust, empowerment and feedback; positive, inspiring working atmosphere
  • Competitive salary, employee share shop, 40% Zalando shopping discount, discounts from external partners, centrally located offices, public transport discounts, municipality services, great IT equipment, flexible working times, additional holidays and volunteering time off, free beverages and fruits, diverse sports and health offerings
  • Mentoring and personal development opportunities and an international team of experts
  • Relocation assistance for internationals, PME family service and parent & child rooms

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.


Zalando is Europe’s leading online platform for fashion, connecting customers, brands and partners across 17 markets. We drive digital solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to more than 34 million active customers through diverse skill-sets, interests andlanguages our teams choose to use.

Please note that all applications must be completed using the online form - we do not accept applications via email.

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