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Global MNC Program Manager (f/m/d)



We are DHL Freight - a group of 13,000 road cargo experts operating in more than 40 countries, who are proud to provide their customers with the best overland freight transport solutions. We are always looking ahead to the next commercial opportunity predicting the next potential issue, anticipating the next global trend. Because at DHL Freight, we're not simply about freight forwarding. We're about forward thinking ways to connect people - and improve their lives.

We are looking for an engaged Global MNC Program Manager (f/m/d) for our Sales Team at the Global Head Office DHL Freight in Bonn.

As a Global MNC Program Manager (f/m/d) you will:

…support DHL Freight’s global key account managers in their daily work, thereby taking on a variety of tasks to ultimately benefit the company’s largest customers within the global industry sectors. In addition, you will support a number of strategic topics of the global Sales function. As a global MNC program manager, you will be part of a highly international team that is committed to its strategy “Driving profitable growth enabled by Sales Excellence”.

In this role, you will become familiar with the Sales processes within the global Sales team, gain a deep understanding of DHL Freight’s industry sectors and be able to gain first experience with our largest customers. Furthermore, you will connect across all countries of DHL Freight’s organization and contribute to a strong collaborative culture as ONE SALES TEAM of DHL Freight.

Your specific tasks include:

Customer Relation / BRM:

  • Prepare meetings with external and internal stakeholders (e.g. regular (customer business review meetings, BRM)
  • Participate in meetings and conduct project management topics
  • Manage a close collaboration with internal and external stakeholders

Project Management

  • Manage process improvement projects
  • Tender management
  • Business Development together with Global key account managers
  • Run day to day customer project management

Performance Management / Reporting:

  • Coordinate account mapping process
  • Customer performance reporting in collaboration with BPM and countries
  • Performance tracking
  • Preparation of performance analysis for Customers and Senior management
  • Support global key account managers in process of pipeline performance


  • Support implementation of new business
  • Monitor progress on Yield management initiatives (e.g. general rate increase)
  • Support ad hoc implementation (e.g. surcharges)
  • Replicate best case practices

Our perfect match:

  • You have finished your studies and gained first experience in business - 2 years of professional experience in project management beneficial
  • Tertiary education a minimum requirement
  • Experience within multi-cultural and international organizations required
  • Strong interpersonal and communication abilities
  • Proactive and engaged attitude
  • Highly adaptable and hands on, self-motivated and structured working style
  • Ability of handling differing needs of stakeholders and working under pressure
  • Organizational skills and ability to prioritize
  • High degree of cultural sensitivity
  • Service and customer-focused
  • General business acumen required
  • Contribute to better ways of working; willingness to continuously improve
  • Ability to work independently but also as part of a team
  • Fluent in English, further European language(s) an advantage

Our culture and benefits

DHL Freight is globally recognized as a TOP EMPLOYER®. Our corporate culture is focused on personal commitment – to our customers, to each other, to our communities and to the environment. We reward excellent work and we nurture the talents of our employees. This enables you as an employee to develop your expertise and your career in different areas or divisions – and even in other countries. We are committed to creating a workplace that ensures mutual respect and is focused on results. We hire talented people from all backgrounds – irrespective of gender, disability, nationality, ethnicity, social background, religion and beliefs, age or sexual orientation and identity. Diversity enriches our workplace, drives our success, and helps us deliver excellence.

Your contact

Antonia Stieglitz will be happy to answer your questions at Interested in this opportunity? Please click on Apply and send us your complete application.

We look forward to receiving your application.


Art des Stellenangebotes:


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